OYO, a prominent budget hotel chain in India, has recently revised its policy regarding unmarried couples checking into its partner hotels. This change has sparked discussions about privacy, social norms, and the role of hospitality businesses in accommodating diverse customer bases.
The revised policy, initially implemented in Meerut, Uttar Pradesh, mandates that all couples, including those with online reservations, must provide valid proof of their relationship at the time of check-in. This requirement aims to address concerns raised by some partner hotels and align with local social sensitivities.
OYO has emphasized that this policy change empowers its partner hotels to make decisions based on their local context and customer base. The company maintains that it is committed to providing a safe and comfortable experience for all guests while respecting the diverse social norms that exist across India.
OYO’s policy change has drawn mixed reactions. Some argue that it infringes on the privacy of individuals and discriminates against unmarried couples. Others contend that it is necessary to address concerns raised by certain communities and maintain the reputation of partner hotels.
It’s important to note that there is no specific law in India that prohibits unmarried couples from staying together in hotels. However, individual hotels may have their own internal policies regarding guest accommodation.
Looking Ahead
OYO’s policy on unmarried couples is likely to continue evolving as the company navigates the complex social and legal landscape in India. The company’s ability to balance the needs of its diverse customer base with the concerns of its partner hotels will be crucial in determining the long-term success of this policy change.